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Apple's response to iPhone glitches is key

As Apple scrambled to fix a software glitch that left some of its new iPhones unable to make calls, some analysts say the company is doing the right thing by quickly acknowledging and apologizing for the problem. (Sept. 25)
Video provided by AP 
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Information
Source name: 
The Associated Press
Unique identifier: CP13427052 
Legacy Identifier: eba89e25ed1c49608d4f22f5c6764bf2 
Type: Video 
Duration: 1m4s 
Dimensions: 854px × 480px     14.27 MB 
Usage rights: Digital platform use only. Broadcast rights and editing of content prohibited. 
Create Date: 9/26/2014 9:28:56 AM 
Display aspect ratio: 427:240