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United CEO Oscar Munoz Offers Video Apology

The CEO of United Airlines offered another apology, this time via video, for the way his company handled an incident in which a passenger was dragged off a plane. Munoz said United is fixing the shortcomings that led to the "shameful event." (April 28)
Video provided by AP 
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Information
Source name: 
The Associated Press
Unique identifier: CP13131375 
Legacy Identifier: 4fbb52cd6dfc4c988741cb6fa8737b91 
Type: Video 
Duration: 1m48s 
Dimensions: 854px × 480px     24.05 MB 
Usage rights: Digital platform use only. Broadcast rights and editing of content prohibited. 
Create Date: 4/28/2017 11:35:10 PM 
Display aspect ratio: 427:240