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Placeline/People

City Vaughan

Country Canada

NDP demand feds set service standards for call centres

NDP MP Jenny Kwan says the Liberals are making millions of Canadians wait for help because they have no service standards for call centres for programs like immigration and taxes. Immigration Minister Ahmed Hussen says the government is investing and is committed to doing better after the auditor general called out the problems Tuesday.

Source name:

Unique identifier: CP12003569

Legacy Identifier: n_AG-Call-Centres20190507T1903

Type: Video

Duration: 1m19s

Dimensions: 1920px × 1080px 89.06 MB

Create Date: 5/7/2019 7:03:00 PM

Display aspect ratio: 16:9